When is shipping charged?
After the funding period is over and the zines are in production, I’ll send out a survey for that.
Last updated: February 12, 2026 14:09
What is the refund policy?
You may request a refund at any point BEFORE your zine gets shipped to you. You will be refunded the amount that you pledged, minus any backerkit, stripe, and other processing fees (around 8-10%)
Last updated: February 19, 2026 17:31
I want to submit something to the zine!
Unfortunately, the deadline to submit was 2/20, and the pagecount has been finalized (the pagecount controls how expensive each book is to print!). Keep your eyes peeled on itch.io and the Haunted Table Discord server for future zine opportunities!
Last updated: February 19, 2026 17:32
Where can I read the zine?
The current version: On itch.io, here! https://haasio.itch.io/the-triangle-agency-fan-zine
The print edition expansion: Will be released some time in March or April. There will be an announcement through Backerkit when it’s ready.
Last updated: February 19, 2026 17:46
Commission Refunds
You may request a refund for your commission any time before the artist begins work on your commission. You will be refunded the cost of the commission, minus any fees taken by Backerkit and Stripe (around 10%)
Last updated: March 03, 2026 07:36
When do I contact commission artists?
At the end of the funding period, a survey will be sent through Backerkit for you to fill and provide character information to the artists.
If you would like your commission completed before the end of the funding period, you may purchase an earlier commission slot here: https://www.backerkit.com/c/projects/haasio-zine-team/triangle-agency-fan-zine-print-edition/updates/38940
Last updated: March 03, 2026 07:38
Can I buy stickers even enough the campaign has ended?
Yes, they’re available as add-ons through this pledge manager.
Last updated: April 05, 2026 17:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.